User manual and frequently asked questions EXTREM' AIR MOTION

Save time with no compromise on cleaning performance !

Référence : RR702701

Documentation

FAQ

Do not vacuum wet surfaces, any type of liquids, hot substances (embers, cigarettes), super fine substances (plaster, cement, ash, etc.), large sharp waste (glass), harmful products (solvents, abrasives, etc.), aggressive products (acids, cleaning products, etc.), inflammable and explosive products (oil or alcohol based).
Place the charging base station against a wall, on a flat surface and where the robot vacuum cleaner can easily find it.
This location must be free of any obstacles (including rugs). Leave at least 1,5 metre of space free to the left and the right, and 2 metres at the front of the base station. If the station is placed in a corner or difficult to find, the robot vacuum cleaner will not be able to reach it.
Place the base station's power cable along the wall.
For more information, refer to the instructions in your user manual.
Leave the charging base station plugged in permanently (the automatic recharge function will not be available if the charging station is not activated).
Yes, your robot vacuum cleaner is equipped with drop sensors that detect stairs and gaps.
However, in some situations, the sensors are not as efficient. For example, curved staircase edges, rugs next to stairs, slippery surfaces and obstructions might affect the sensors' performance.
Before running the robot vacuum cleaner ensure space has no obstacles, power cords, clothing, or other potentially dangerous objects which might cause the appliance breakdown or other accidents.
Yes, the robot can be charged on the charging station, even when the robot's main power switch is turned off.
Check that the switch underneath the robot is correctly in the 'ON' position.
In Random mode, recharging is managed in an automatic way.
Automatic charging will take place whenever the battery is weak. The robot will connect itself to the automatic recharge terminal.
Once the robot is automatically connected to the charging station, check the status of the LED display to ensure charging is being carried out correctly.
In Smart mode, recharging is managed in an automatic and intelligent way.
Automatic charging will take place each time cleaning is finished or when the battery is weak. The robot will connect itself to the automatic recharge terminal.
Once the robot is automatically connected to the charging station, check the status of the LED display to ensure charging is being carried out correctly.
In Smart mode, the robot moves one way which allows it to vacuum each area once only.
This is ideal for daily cleaning and for barely furnished and/or empty rooms.
In Random mode, the robot moves in a random way until the battery runs out.
This is ideal for intensive cleaning and for fully furnished and/or cluttered rooms.
In Spot mode, the robot carries out a spiral movement of about 1 metre in diameter in order to intensively clean a space as previously defined.
Ideal for localised cleaning.
Yes, by using the remote control in manual mode. The robot moves about as required by remote control with the help of the arrow keys. Please refer to the user instructions to use the robot in this mode.
Yes, you can program the robot so that it vacuum cleans at specific moments, even when you are not at home. Please refer to the user instructions to use the robot in this mode. A daily cleaning function at a given time is even possible.
Yes, by pressing the "MUTE" button on your remote control.
To cancel the Mute function, press the "MUTE" button again on your remote control.
No, the carpets and rugs cannot be more than 1.5 cm thick. Cleaning cannot be carried out if the carpets or rugs are dull or dark. The side brush cannot function correctly on carpets and may damage them.
Place the virtual barrier box about 30 cm in front of the place where you would like to limit access. Place it in the direction of the arrow where you wish to create the Virtual Barrier and make sure that there isn't anything blocking it in front. The opposite side of the virtual barrier box must be in contact with a physical wall. Keep the virtual barrier at some distance from the charging station (more than 3m). If the virtual barrier is installed near it, the signal from the virtual barrier will block access to the charging station and the robot will not be able to return to it.
Do not use more that two virtual barriers at the same time. Moreover, the use of several virtual barriers for a small surface area can cause the appliance to malfunction.
For more information, refer to the instructions in your user manual.
Do not use your appliance. To avoid any danger, do not touch the terminals. You must unplug the charging station and have it replaced by an approved vacuum repair company.
Empty the dust container into a bin after each use. Clean the dust compartment seals with a cloth.
It is recommended to clean the central brush once a week.
For more details, please refer to the User Manual.
It is recommended to clean the filters at least once a week.
For more details, please refer to the User Manual.
It is necessary to clean left, right and front wheels regularly to remove entangled hair and threads.
It is recommended to wipe sensors and charging terminals (of the robot and charging base) with a clean dry cloth once a week.
Turn off the robot before cleaning the sensors and charging terminals.
Do not use any cleaning products to clean the robot vacuum cleaner.
For some parts you can use the water, for the others you can use the dry cloth only. For more details, refer to the instruction manual.
It is recommended to replace the fine dust and foam filter every 6 months.
The side brushes should be replaced by new every 6 months.
If the anti-dust filter (HEPA filter) is dirty, lightly tap on the filter cassette while holding it over your bin in order to remove excess dust. Clean it with a vacuum cleaner or a soft brush.
Warning: Do not put the filter under water. Water can damage the motor.
Remove the foam filter (located behind the HEPA filter), gently wash it under running water and leave it to dry for at least 12 hours before placing it back again in its compartment.
When you notice that suctioning is less effective, clean the HEPA filter or replace it if it is in poor condition.
Do not use your appliance. In order to avoid any danger, you must have them replaced by an approved vacuum repair company.
Check:
• If the dust container is full.
• The cleanliness of the filters.
• If there is an object or rubbish which may be obstructing the suction hole underneath the robot.
Several possible reasons exist:
• If the robot did not start from its docking station, it will not return to it. In this case, the robot will return to its starting point.
• If the robot vacuumed in Spot mode, the robot will return to its starting point.
• If the robot is lifted up and put back down on the floor, it will try to relocate itself. If it can't, it will return to its starting point.
You can perform the following actions:
• Turn off and then turn on the main power switch.
• Unplug the cable and plug it again into the charging station.
• Make sure that the charging terminals and the sensor windows are not clogged up, then wipe the main body and the charging station with a dry cloth. Do not forget to switch off the main power switch and to turn off the robot before drying carefully.
• Check if there is no obstacle such as a reflective object, a chair, etc. near the charging station.

If after these steps, the automatic charging still does not work well, contact an approved vacuum repair company.
This is a regular case. The vacuum cleaner can remain connected to the docking station without any risk.
Caution: use only designated charger.
Check the following:
• If the switch underneath the robot is correctly in the 'ON' position.
• If the display is lit up. If not, charge up the robot on the base station.
Check the following:
• There are no obstucting objects under the wheels.
• The robot is not blocked due to differences in the floor level.
• There is no error message displayed. (see the troubleshooting and error codes section in your user manual)
You can perform the following actions:
• Make sure there are no obstructing objects within 10 cm of the staircases/gaps.
• Wipe up the sensor windows with a dry cloth.

If after these steps, the problem persists, please contact an approved vacuum repair company.
Make sure that the brush is not obstructed. Clean the brush from entangled hair and threads.
If the brush is damaged, replace it with a new one.
Flashing light and sound signal indicates an error.
For more details about the error description and solution, refer to User Manual.
You can perform the following actions:
• Check if the intake channel is not obstructed.
• Check if the dust bin is well fitted.
• Empty the dust bin if it is full.
• Remove the central brush and clean it.
• Check if the filter is not saturated.

If after these steps, the problem persists, please contact an approved vacuum repair company.
The power-brush safety feature is activated when the robot identifies a risk.

Two situations may occur:
• The power-brush gets stuck: the robot attempts to free it and stops the vacuuming and the power-brush.
• The robot will try to free the brush: if it can't, it will turn off and you will have to clear it manually.

If the power-brush gets stuck in thick carpeting due to its long and/or thick fibers, or the robot has vacuumed the carpet for a long time, the power-brush will stop turning and the robot will continue vacuuming without it.
The filter may be inserted incorrectly. Try positioning the filter correctly into the slot on its holder.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Your robot can run in a range of languages (French, Spanish, Italian, English, Dutch, German or Portuguese) depending on the model. To select your language, press the "LANG" button on your remote control.
Check the following elements:
• The charging station must not be on a rug.
• The charging station must not be exposed to sunlight or near a heat source.
• The free space to the side and the front of the charging station is adhered to according to the instructions in the user manual. If not, move the charging station or the objects in the way.
• Is the round plug connected correctly to the charging station? If not, plug the charger's round plug into the charging station.
• Is the charger cable connected to the power supply? If not, connect the charger to the power supply.
• Is there an object near the charging base station? If so, remove any objects around the charging station.
• Are there any objects near the charging station terminals? If so, remove all objects on the charging station terminals.
• Is the charging station deactivated (led "power" red)? If so, activate the charging station by connecting it to the power supply.
• If the virtual barrier is in place, is it placed at a distance from the charging station (more than 3m)? This is because if the virtual barrier is installed near it, the signal from the virtual barrier blocks the charging station and the robot will not be able to return there.

If after checking these elements, the robot still cannot find the base station, have it checked over by an approved vacuum repair company.
Check:
That the switch underneath the robot is correctly in the 'ON' position.
That the display is lit up. If not, charge up the robot on the base station.
That the robot is charged up enough. If not, change the batteries in the remote control.
The charging station or your robot is not working. Take your robot vacuum cleaner to an approved vacuum repair company.
• Have you completely removed the protective plastic film?
• Have you placed the batteries in the casing of the virtual wall?
• Have you carefully followed the instructions on how to set up the virtual wall in your user manual?
Take your robot vacuum cleaner to an approved vacuum repair company.
The dust container has not been detected. Check if the dust container has been inserted correctly.
The operation of the sensors which prevent the robot from falling is malfunctioning. Clean the anti-fall sensor windows located under the robot.
The operation of the shutter is malfunctioning. Check that nothing is blocked in the shutter.
The operation of the sensors behind the front window is malfunctioning. Clean the front windows.
The operation of the gyro sensor is malfunctioning. Switch off and start up again.
The operation of the wheel motors is malfunctioning. Check that there isn't anything stuck in the wheels.
The charging device is malfunctioning. Switch the robot and the charging station off. Clean the charging station terminals underneath the robot and the charging base terminals and then start it up again.
The operation of the side brushes is malfunctioning. Check that there isn't anything caught in the brushes.
The operation of the suction motor is malfunctioning. Initially, check that nothing is blocking the suction hole. Then switch it off and start it up again 10 minutes later.
No, the appliance is designed for indoor use only.
Yes, the robot vacuum cleaner's sensors do not require the light to process the cleaning session.
The robot vacuum cleaner is efficient on the hard floor surfaces, including tile, parquet, laminate, vinyl, and carpets not thicker than 1,5cm.
Yes, it is recommended to use the robot vacuum cleaner to maintain the cleanliness, but there are still surfaces where the robot does not perform as efficient as non-robotic vacuum cleaners.
The robot is limited to one program per day in order to ensure optimum cleaning of all accessible rooms.
Yes. The robot will switch to sleep mode when it is fully recharged.
Yes, the robot will automatically return to the charging base when the battery is low during cleaning.
Once charging is complete, the vacuum cleaner will restart the cleaning process.
This is because the robot didn't start from its docking station: since the robot returns to its starting point, it will go back to where it began vacuuming in Spot mode.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
The virtual barrier allows the robot's cleaning areas to be limited.