The guarantee period in France for the entire Rowenta product range is 2 years. The Rowenta 2-year guarantee covers domestic and private use only. For all other uses, it is limited to the 1-year Commercial guarantee. To see the guarantee conditions for your product, select one of the product ranges below.
Your product is repairable by Rowenta, during and after the guarantee period.
To see the guarantee terms for your product, please select one of the product ranges below:
How do I get my electrical product repaired when it is under guarantee?
- Your product was purchased from a dealer of our brand: take the product to one of our repairers nearest to your home by clicking here to benefit from our commitment to repairability.
- Or take it to the point of sale where you bought it (or contact your dealer if you bought it online).
How do I get my electrical product repaired when it is no longer within guarantee?
- Repair your electrical product yourself by consulting our FAQs.
- Or take the product to one of our authorised repairers. You can find the nearest one by clicking here.
Small domestic electrical appliances guarantee
Non electrical ironing board guarantee
Accessories - Spare parts - Kitchen utensils guarantee
L'Oréal Steampod Professional guarantee
L'Oréal Steampod Resale guarantee
What is an international guarantee?
It is a guarantee that allows you to benefit from all its advantages, regardless of the country of purchase of the product and of residence, in all the countries listed in the download above. However, product guarantee periods may vary from one country to another. In this case, it is the country of purchase that must be taken into account to know the duration of the guarantee.
What is the 15 Year Fair Repair Commitment?
The cost of parts at a fair price and the availability of a network of approved repairers are part of our 15-year Repairability commitment.
The lid of your Rowenta appliance no longer closes and your appliance is no longer covered by the warranty? No need to buy the whole appliance again! You can order the cover in our Accessories Shop. This way you can enjoy your product for longer, and nature will thank you! The cost of repair parts, as well as the availability of a network of authorised repairers to carry out repairs, are also part of our commitment to the repairability of our products for 15 years at a fair price.